Ram Prasad took a day off. The line started before he did.

Ram Prasad retired three years ago. He doesn’t drive anymore. When his plot-registration date came up, his son dropped him at the sub-registrar office at 7:30 a.m. The office opens at 10. Fifty-three people were already in line.

By noon, he was seated on a concrete kerb outside. By 2 p.m. the line had moved — but only by nine.

He was called at 4:17 p.m. The window closed at 4:30.

This is why we built InTimeQ.

Ram Prasad’s next visit is booked. He waits at home with his grandson. He is called when he is needed. He walks in, he is served, he is home by lunch.

Taking a day off should not mean giving your day up.